Return Policy

Thank you for your purchase from CUPS4U LTD. We hope you are satisfied with your order. However, if you are not completely satisfied for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at cups4u.ltd@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:

CUPS4U LTD
Attn: Returns
RMA #[insert RMA number here]
Relton Mews Industrial Estate
On Eden St
Coventry CV6 5HE

You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least seven (7) days from the receipt of your item to process your refund or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at cups4u.ltd@gmail.com to arrange a refund or exchange.

If you have any questions concerning our return policy, please contact us at:

cups4u.ltd@gmail.com
+44 7742 881172